Membership Terms & Code of Conduct
Effective Date: Tuesday 09 September 2025
These Membership Terms & Code of Conduct ("Terms") constitute a legally binding agreement between you ("Member," "you," or "your") and [Your Website Name], ("we," "us," or "our"), governing your access to and participation in our membership community and related services ("Membership").
By submitting an application for Membership, and/or by continuing to use or access our services after acceptance, you agree to be bound by these Terms. If you do not agree, you may not apply for or maintain a Membership.
1. Purpose of the Membership Community
Smug Llama Productions is a professional, curated community designed exclusively for filmmakers. Our goal is to bring together individuals who are committed to high standards of creative collaboration, professionalism, and respect. This Membership is not open to the general public; it is reserved for filmmakers who meet specific criteria and are aligned with the values outlined herein.
2. Eligibility for Membershipy
To be eligible for Membership, applicants must meet the following minimum criteria:
Have at least one verifiable professional credit in one or more of the following formats:
• Short Film
• Feature Film
• Television
• Commercial
• Music Video or Branded Content
Eligible roles include, but are not limited to: director, writer, producer, actor, editor, cinematographer (DP), sound designer, production designer, and other recognized film crew positions.
Applicants may be asked to provide verifiable evidence of such credits (e.g., IMDb profile, portfolio link, official screening credits, or work samples).
We reserve the sole and absolute right to approve or reject any application based on the information provided, the authenticity of the work submitted, and the applicant’s alignment with the spirit and values of our community. We are not obligated to provide a reason for rejected applications.
3. Vetting and Verification
• All applicants are subject to a vetting process prior to approval. This may include but is not limited to:
• Review of professional credits
• Review of online presence, portfolios, and/or social profiles
• Contacting references (in some cases)
• We may re-evaluate your Membership eligibility at any time, especially if concerns are raised regarding your conduct, professionalism, or the accuracy of your submitted information.
4. Code of Conduct
All Members agree to uphold a standard of professionalism and ethical behavior at all times when engaging within or representing the [Your Website Name] community.
As a Member, you agree to:
• Treat all individuals with respect and dignity, regardless of role, race, gender, age, disability, religion, or background.
• Pay collaborators fairly and promptly when entering into a professional arrangement.
• Communicate clearly and respectfully, especially in collaborative or contractual contexts.
• Refrain from any form of abuse, harassment, discrimination, or inappropriate behavior.
• Support inclusion, equity, and diversity, not just in principle but in practice.
• Maintain professionalism in all interactions, whether online, in person, or on production sets.
• Represent the community with integrity, both within the membership platform and publicly.
5. Prohibited Conduct
Prohibited behavior that may lead to disciplinary action or termination of Membership includes, but is not limited to:
• Non-payment or late payment for services rendered
• Abusive, threatening, or harassing language or behavior
• Racist, sexist, homophobic, transphobic, or otherwise discriminatory conduct
• Dismissive or hostile attitudes toward diversity, equity, and inclusion initiatives
• Misrepresentation of your work, credits, or identity
• Any conduct that brings disrepute to the smugllama.com community
6. Complaints, Investigations, and Enforcement
We take all reports of misconduct seriously. Complaints may be submitted via hello@smugllama.com or Contact Form Link].
Upon receipt of a complaint, we reserve the right to:
• Investigate the matter internally
• Suspend Membership during the investigation period
• Issue a formal warning
• Remove your Membership temporarily or permanently
• Notify other relevant parties if deemed necessary
• Decisions made following complaints are final and made at our sole discretion.
7. Termination and Refund Policy
Membership may be terminated by us at any time if we determine that you have violated any part of these Terms or Code of Conduct.
Membership fees are non-refundable, including in cases where Membership is terminated due to misconduct or violation of terms.
You may cancel your Membership at any time; however, no partial or full refunds will be issued for unused periods.
8. Use of the Platform and Member Representation
By being part of the community, you agree not to use the [Your Website Name] name, branding, or member benefits in ways that misrepresent your status or mislead others.
Membership does not constitute endorsement by smugllama.com, and we are not liable for any agreements, collaborations, or projects entered into by Members with other Members or third parties.
9. Modifications to These Terms
We reserve the right to update or modify these Terms at any time. We will provide notice of material changes via email or on the website. Your continued use of your Membership after such updates constitutes acceptance of the revised terms.
10. Dispute Resolution
Any disputes arising out of or relating to these Terms or your Membership shall be governed by the laws of [Your Country/State], without regard to its conflict of laws provisions. Any legal proceedings shall be conducted in the courts of England & Wales.
11. Contact Us
If you have any questions, complaints, or feedback, you may contact us at:
📩 hello@smugllama.com
🌐 smugllama.com/terms-of-service
12. Acceptance of Terms
By submitting your application and/or by continuing as a Member, you acknowledge that you have read, understood, and agreed to be legally bound by these Terms & Code of Conduct.
Let’s build something great — together!!
